Shipping policy

 

*Shipping rates are subject to change, customers will be notified accordingly

Free shipping Canada wide on orders of $200+ [excludes orders that are over-sized] / Worldwide Shipping.

$20 flat rate shipping in Ontario.

Live in London ON or surrounding area? Choose the pick up in store option at check out and you can pick up your order during store hours! At this time we are offering curbside picking Wednesday & Saturday 10am-2pm.  

ONLINE SHIPPING ORDERS: 

If you receive your online order and you need to exchange for a different size, shipping the item back is the responsibility of the customer. Once the item is shipped back to us, we will send the new item! (Final sale items are not applicable) Back Orders: If we do not have the item you have ordered currently in stock, it will arrive to us from the supplier within 5-10 business days and then shipped to you. We will notify you if this occurs. However, at times, there are uncontrollable circumstances, where the supplier may indicate that the product is back ordered on their end and give and estimated arrival time. If this happens, we will contact you as soon as we are aware of this to let you know the new estimated time of arrival. 

We glady accept exchanges or store credit for online purchases within 30 days for most items. Items must be un-worn and in original re-sellable condition.

Manufacturer Warranties:
Manufacturers’ warranties vary upon brand and type of product. If you believe the product you have purchased is defective. Please contact us immediately to deal with the manufacturer on your behalf. It is important you contact us without delay so that we will be equipped to best serve you as many manufacturers’ warranties have limitation on the amount of time since purchase and amount of wear and tear.